I yesterday inducted 15 new starters to Customer Street. They were selected through our recruitment department where they had to demonstrate high levels of professionalism and an in depth knowledge of the internet.
The induction covers all areas of our products from UFindUs, Smilelocal and MoreUk and more importantly the proof of the fantastic results we are now achieving through major search engines like Google and Yahoo. The hardest part of the sales person’s role is differentiating why our product benefits businesses more than our competition. The problem with Customer Street is displaying to the Customer the long term benefits of an established web presence.
There are various scams and poor services that dog our market sector, therefore, I prove to our staff just how the products work to instill as much belief in our staff in the training so they can confidently demonstrate how well our product compares to others.
The key to succeeding in advertising telesales is maintaining professionalism, not being rude and meeting the needs of the individual customers that you speak to.
Filed under: induction, More UK, Smile Local, training, UFindUs
